AXA Travel Insurance (AXA Smart Traveller) Overview 2020

AXA Travel Insurance in Singapore is also known as AXA Smart Traveller. This Plan is best for flight delays and or baggage and belongings coverage. Travel delays can be a source of significant inconvenience. If flight delay coverage is the most important for your trip, AXA is the best bet. However, if you are bringing expensive items with you, you may want to consider AXA for the best range of Baggage and Belonging.

They have two tiers of travel insurance plans that offered. It is a Smart Traveller Essential and Smart Traveller Comprehensive. Both plans offer complete coverage for travel-related benefits and medical coverage, at competitive pricing. In addition, AXA only offers Regional which equivalent to Asia and Global that is worldwide for the travel region.

Plan Type Cancellation Medical Coverage (Overseas) Bags/Belongings
Essential $6,000 $300,000 $5,000
Comprehensive $12,000 $600,000 $10,000

Coverage and Features

AXA Traveller Essential Plan is a great choice for travelers looking for a good plan with an emphasis on personal accident and medical coverage that is not too expensive and is well worth your money. It stands for displaying high coverage for personal accident/death and luggage loss/damage on an item basis, as well as competitive medical coverage. Personal accident coverage of up to $500,000 and luggage delays is up to $200 for every six hours of overseas delay capped at $1,000.


AXA Traveller Comprehensive plan can offer a very good value. It has a number of key highlights: personal accident coverage is the best in the business, and it features high coverage for baggage/damage loss and delays. The plan offers competitive value in the scope of this personal accident. It also features high coverage for baggage/damage loss and delays. Personal accident coverage of up to $1,000,000 and Baggage Delay of $ 200 for each six-hour overseas delay is $200.

Travel insurance plan Essential Comprehensive
Price for 1 week (Asia) $57 $73
Price for 1 week (Worldwide) $79 $98
Promotion 30% off single-trip plans, or 50% off single-trip plans for a minimum of 2 adults
Medical expenses (overseas) $300,000 $600,000
Emergency medical evacuation Unlimited Unlimited
Personal accident (death & TPD) $250,000 $500,000
Travel delay ($100 every 6 hours) $1,000 $2,000
Trip cancellation $6,000 $12,000
Baggage delay ($200 every 6 hours) $1,000 $2,000
Baggage loss/damage $5,000 $10,000
Adventure activities covered? Yes

Add-Ons Available:

  • Golf Equipment including Hole-in-one celebration
  • Sports Equipment
  • Pet Care
  • Rental Vehicle Excess and Safety: (1) Hijacking; (2) Kidnap and Hostage; (3) Home Care Benefit -Household Contents and/or valuables within usual place of residence is lost or damaged due to fire or theft by violent and forcible entry while you are overseas.

For those traveling for amateur sports recreation such as bungee jumping, parachuting, skydiving, and scuba diving, SmartTraveller also covers it.

Outdoor activity Covered 
Hot air balloon Yes
Scuba diving Yes (up to 30m)
Skiing and other ice/snow sports Yes (within approved areas of ski resorts)
Hiking or trekking Yes (up to 3,500m)
Mountaineering or outdoor rock climbing Yes (doesn’t require the use of specific climbing equipment and ropes)
Marathons and other competitions Yes (excluding biathlons, triathlons and ultra marathons)
Jet skiing Not stated
White water rafting Yes (up to grade 3)
Skydiving Not stated
Paragliding, hang gliding or parachuting Not stated
Bungee jumping Not stated

Learn about different AXA Travel Insurance Plans

AXA Travel Insurance Promotion:

The current promotion is 30% off single trip plans and 50% off single trip plans for two or more and Annual Trip – 25% + 8% discount.

Claim Procedure of AXA Travel Insurance

  • Call AXA emergency assistance hotline T +6563222566
  • In online claims, you can submit your claim with supporting documents through AXA’s online form.
  • For hard copy claims, you can print out the travel claim form and mail with your documents to AXA Insurance Pte Ltd, 8 Shenton Way #24-01 AXA Tower, Singapore 068811

If you are claiming loss or damage, you must show the report within 24 hours of the event that occurred in order to process those claims.

Also Learn 

Why Compare Travel Insurance on Insurance Market in 2019?


Making sure you are properly protected on your trip can provide great peace of mind on your next trip, which is why finding the right travel insurance policy can be very important. And Insurance Market can help you compare insurances that suits your needs.

Insurance Market is a market place where we are serious about insurance and where professional parties come together to transact insurance only in the best and most responsible manner. Insurance Market offers a wide range of general insurance products (such as travel insurance, maid insurance, pet insurance and more) online and life insurance through personal advice from our qualified brokers.

  • Get discounts the moment they are live
  • Save time due to autofill of your info
  • 24/7 access to your policies online
  • Control your spend on insurances
  • We are based in Singapore
  • All your information is safe and secure


We require your consent in accordance with the Personal Data Protection Act to comply with the PDP’s obliqations for processing your personal data for this event.

Register now

  • Get discounts the moment they are live
  • Save time due to autofill of your info
  • 24/7 access to your policies online
  • Control your spend on insurances
  • We are based in Singapore
  • All your information is safe and secure