AIG Travel Insurance (Travel Guard) Overview 2020

AIG Travel Insurance

Other than most insurers, AIG is one of the few insurers that actually own its global service centres. AIG has them in 8 key locations worldwide. With the help of these centres, they provide a broad range of round the clock travel assistance services, before, during and after a trip.

Important Benefits of AIG Travel Insurance
  • Unlimited emergency medical evacuation: Be secure with unlimited cover for evacuation expenses in case of a medical emergency.
  • Enhanced one-way-trip plan: Even if you are travelling one-way from Singapore, AIG Insurance covers your personal belongings and travel delay.
  • Emergency Internet use: Get reimbursed for up to S$500 for any Internet charges that you use to contact the emergency assistance hotline. 
  • Cover for leisure sports: From tandem skydiving to skiing, enjoy amateur leisure activities without worries with the Enhanced and Supreme AIG Travel insurance plans.
  • Reliable and responsive claims :  Either you can file your claim online or can call AIG claims hotline.
  • Option for cruise vacation benefits: Now with AIG insurance plan you can get covers for cancellations or interruptions to your cruise holiday  (Applicable for selected plans).
  • AIG travel insurance has a reputation for being pricey. To allow also the budget traveller to avail of their services, they have introduced a new Basic tier. here is a quick side-by-side of the plans.

AIG Travel Insurance side-by side:






Medical expenses (overseas)





Emergency medical evacuation





Personal accident (death & TPD)





Travel delay ($100 every 6 hours)





Trip cancellation





Baggage delay ($200 every 6 hours)





Baggage loss/damage





AIG insurance plans broadly cover different travel destinations in 3 Regions

Region 1: Malaysia, Brunei, Laos Vietnam, Cambodia, Indonesia, Philippines, and Myanmar

Region 2 : China (excluding Tibet), India, Mongolia, Hong Kong, Taiwan, Thailand, Macau, United Arab Emirates, Bolivia, Brazil, Bangladesh, Pakistan, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Guyana, Maldives, Argentina, Belize, Sri Lanka, Bahrain, Kuwait, Qatar, Oman, the Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Suriname, Uruguay and Venezuela

Region 3:  Australia, New Zealand, South Korea, Japan, Nepal, Tibet and the rest of the world (excluding Cuba, Iran, Syria, North Korea and the Crimea region)

AIG Travel Insurance Promotions:

AIG hardly has any discount promotions. But that might be because the Travel Guard Basic plan is already affordably priced. The cost is similar to the basic plans of FWD and NTUC Income.

Besides the basic plan, everything else is a bit pricey though. Currently, the only promotion AIG offers is that you can earn KrisFlyer miles with your AIG Travel Guard plan. With the Enhanced or Supreme plans, you will also get free unlimited overseas Wi-Fi under United Networks. 

Here is a quick overview of how the AIG claim submission works
  • Call AIG emergency assistance hotline at +65 6733 2552
  • You can submit your claim with supporting documents through the AIG claims online form.
  • You can also download the hard copy claim form and mail it to AIG Insurance with your documents to Travel Claims Department, AIG Asia Pacific Insurance Pte Ltd, AIG Building, 78 Shenton Way, #07-19, Singapore 079120.
  • Things to keep in mind: Claims must be made within 30 days of the incident. Go to AIG’s travel insurance claim page for full procedures, claim forms and other required documents.
  • AIG Travel insurance company is well known for settling straightforward claims within 10 business days. If not, then they will update you either by email or post, or you can call directly at +65 6224 3698 (claims hotline).

Should you buy AIG Travel insurance?

Not a bad choice in our view. With AIG you buy quality and reputation. The AIG Travel insurance plans offer quite good value and the company offers a round the clock emergency hotline. The turnaround times of AIG claims are said to be quite good –  they commit to settle a claim in 10 working days.

Also read the article 10 Best Travel Insurance in Singapore

10 Best Annual Travel Insurance Plans in Singapore 2020

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  • Get discounts the moment they are live
  • Save time due to autofill of your info
  • 24/7 access to your policies online
  • Control your spend on insurances
  • We are based in Singapore
  • All your information is safe and secure