Wondering How to Do a Pet Claim? Here’s How You Can Easily Do It!

As a pet lover and owner, it is important to always have pet insurance in case of unexpected emergencies, like surgeries or illnesses where you will need to shell out such a bit amount of money.

But what is a pet claim?

So technically speaking, if your pet got sick or injured and needs surgery, you foot the bill up front and submit a claim to the insurance agency for reimbursement. Depending on the policy, you may also need to pay a deductible and a percentage of the bill — and policies typically exclude certain illnesses and preexisting conditions.

How do you usually do a claim for your pet?

Having pets as your company needs your protection and care every day, especially when it comes to illnesses and medical surgeries. That’s why you’ve gotten a pet insurance policy ready. But if your pet has gotten ill of something like canine influenza or has gotten into surgery due to a car accident, is processing a claim for your pet easy? Or will it give you such a hassle?

There are only 3 simple processes to do a claim if you do have a pet insurance policy:

  • Pay the veterinarian bill right after the visit.
  •  Complete a pet insurance claim form.
  • Submit the claim and supporting documentation to the insurer via an app, online portal, email, fax, or mail.

Processing a pet insurance claim should be a fairly simple process and most insurance companies take about 10 working days (20 working days, at most) for it to provide you with the payout on a claim for pet insurance.

Now, for Insurance Market Singapore, if it’s an accident or sicknesses (pre-existing conditions excluded) that requires surgical treatment, our IM PetCare (Exclusive Plus) Insurance Policy covers it up to S$20,000 (30% co-pay).

As for non-surgical vet consultations or illnesses, it is very much the same when it comes to the steps of processing the claim. And for our IM PetCare (Exclusive Plus), non-surgical coverage can go up to S$5,000 (30% co-pay).

Want to know more about our pet insurance plans? Go and visit our website at www.insurancemarket.sg and get a free pet insurance quote today!

Insurance Market is a marketplace where we are serious about insurance and where professional parties come together to transact insurance only in the best and most responsible manner. Insurance Market offers a wide range of general insurance products (such as travel insurancemaid insurancecar insurance, and more) online and life insurance through personal advice from our qualified brokers. Please contact us at [email protected] or +65 69081811 if you have any questions.

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  • Get discounts the moment they are live
  • Save time due to autofill of your info
  • 24/7 access to your policies online
  • Control your spend on insurances
  • We are based in Singapore
  • All your information is safe and secure